At Zaika Zindagi, we are committed to providing our customers with high-quality products and exceptional service. Please read our Return and Refund Policy carefully before making a purchase.

1. General Policy

All sales at Zaika Zindagi are final. We do not accept returns, exchanges, or offer refunds for any products purchased on our website. This policy ensures that our customers receive fresh and unadulterated products every time they order from us.

2. Damaged or Defective Products

In the unlikely event that you receive a damaged or defective product, please contact our customer service team within 7 days of receiving your order. We will review your request and, if approved, arrange for a replacement or refund. To process your request, please provide the following information:

  • Order number

  • Description of the damage or defect

  • Photo evidence of the damage or defect

3. Incorrect Orders

If you receive an incorrect order, please contact our customer service team within 7 days of receiving your order. We will arrange for the correct product to be sent to you at no additional cost. Please provide the following information to process your request:

  • Order number

  • Description of the incorrect item(s) received

  • Photo evidence of the incorrect item(s)

4. Return Process

If your return request for a damaged, defective, or incorrect product is approved, our customer service team will provide you with instructions on how to return the product. Please follow these instructions carefully to ensure a smooth return process. Zaika Zindagi will cover the return shipping costs for approved returns.

5. Refund Process

Refunds, if approved, will be processed to the original payment method within 7-10 business days of receiving the returned product. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

6. Contact Information

If you have any questions or need assistance with your order, please contact our customer service team at:

  • Email: contact@zaikazindgi.com

7. Policy Changes

Zaika Zindagi reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our return and refund procedures.