Shipping Policy
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and public holidays).
- Orders placed after 5:00 PM IST will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with tracking details.
2. Free Shipping on All Orders
We believe in providing the best experience to our customers, which is why we offer free shipping on all orders—no minimum purchase required! 🎉
3. Estimated Delivery Times
We strive to deliver your favorite tea as quickly as possible. Estimated delivery times are:
| Location | Delivery Time |
|---|---|
| Metro Cities | 3-5 business days |
| Other Cities & Towns | 5-7 business days |
| Remote Areas | 7-10 business days |
Note: Delivery times may vary due to factors like weather conditions, courier delays, or high demand.
4. Shipping Coverage
- We currently deliver across India.
- International shipping is not available at the moment.
5. Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS. You can track your shipment on ShipRocket.
6. Delayed or Lost Shipments
If your order has not arrived within the estimated time, please reach out to us at [your support email/phone]. We will work with our logistics partners to resolve the issue.
7. Returns & Replacements
We take great care in packaging our tea to ensure freshness and quality. However, if you receive a damaged or incorrect order, please refer to our [Return & Refund Policy] or contact us within 48 hours of delivery.
8. Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: [your email]
📞 Phone: [your phone number]
📍 Address: [your business address]
Enjoy the finest tea, delivered straight to your doorstep—for FREE! ☕✨